Our reception is open Monday to Friday between 8:30am and 6pm. Phone lines are open 8am to 6pm.

From week commencing 1st July 2019 we are offering telephone and face to face appointments for our extended access clinics with our nursing staff, the surgery and reception / telephone are not open and this will remain as 8am for telephone calls and 8.30am for normal surgery.

Tuesdays and Thursdays are our extended access days (Tuesdays & Thursdays at Chestnuts location and Thursdays at Hallgate Surgery). Both days are available to Hallgate or Chestnuts surgery patients - please ask reception in regards to availability

Alternatively, you can use our online video consultation service with a Push Doctor GP. If you need to speak to a doctor but don't necessarily need an examination, this could be for you. You will need a smartphone, tablet or computer with a camera and microphone facilities to use this service. You will also need photographic identification.

To sign up for this free NHS service, please click on this link to www.pushdoctor.co.uk and follow the instructions. If you have any problems using this service, Push Doctor can be contacted on 0330 808 4702 or NHSsupport@pushdr.com.

Out-of-hours care during the hours of 18:00 and 18:30 is provided locally by a local GP surgery. To access care during this time, please call the practice and you will be provided with details via a recorded message.

Out-of-hours care during the hours of 18:30 and 08:00 is provided by NHS 111. Please call 111 to access this service.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.