Online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you may be able to:

• book, check or cancel appointments online
• renew or order repeat prescriptions online
• view parts of your electronic medical record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices.

• NHS App

The NHS App can be accessed via smartphone or tablet, with limited access also available via desktop, you will need a NHS Login for this service.  For more information visit Log in - NHS App Online (service.nhs.uk)

• SystmOnline

SystmOnline is a website which allows patients to view their electronic medical record as well as providing other features such as appointment management or ordering repeat prescriptions

For more information and to register speak to reception next time you visit the surgery. You will need to provide photo ID (e.g. passport/driving licence) and something with your address (e.g. bank statement - not a gas or electric bill.) If you don’t have these, please talk to us and we will help you sign-up.

• Online Consultation

Online Consultations allow patients to communicate securely and safely online with their practice about non-emergency medical conditions or ask questions. It also offers 24/7 access to symptom-specific self-help information and easy access to other local NHS and self-care services.

You can use the form to let a GP know about any symptoms you're having, ask a question or follow up about something. This could be either about your own health or on behalf of someone you care for.

Your GP surgery will use the information you give them to make sure you get the right help.

This could be:

• a face-to-face appointment
• a phone call or video consultation
• a text message, for example inviting you to visit the surgery for a blood test

To submit an online consultation click here and choose the most appropriate option for your needs.