For more information, click here to access the Test Results page.

We welcome comments and suggestions that help us improve our service to you. If you would like to tell us more about your experiences complete our Friends and Family Test.

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience

It only takes a few minutes and is the best way for us to tell us receive and act on your feedback. Use the code GP004 when prompted. Complete the test at Friends and Family Test (office.com) by clicking here.

Please note that medical matters and official complaints cannot be dealt with via this route.

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact our Complaints Service and Feedback Team on 01482 303930  email at HNF-TR.complaints@nhs.net.