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When we are closed

The practice provides general health services between 08:00 and 18:00 Monday to Friday (excluding bank holidays). Outside these times there an out of hours service to manage anyone who requires urgent treatment.

If the surgery is closed and you require urgent treatment that cannot wait until the next working day, you can access the out of hours service by telephoning:111

If you telephone the surgery when it is closed you will hear a message that gives the above number to contact the emergency service.

If you telephone the emergency service your details will be passed to a duty doctor.  The doctor will then contact you and advise accordingly. The majority of problems out of hours can be dealt with by advice or by asking the patient to attend the Primary Care Centre. 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Click here for more information about emergency services.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website